Product Description
Troubleshooting Guide
1. Connect the webcam
Connect the USB port to the computer port
Tips: When using a desktop computer, it is best to connect thewebcam to the USB port on the back of the computer, becauseit will be smoother to use.
2. After the installation is complete, you can start using it
3. No response after the USB head is inserted into the USB slot?
Answer: This device is a driver-free plug-and-play product, and there
wil be no response when connected.
4. No image or sound when the camera is turned on?
Answer: The screen will not pop up automatically when connected
You need to open the software you need to use it.
Secondly, please open the computer and check the “Device Manager
to see if the camera driver is installed wel.
5. ls there a howling sound during the test call?
Answer:lf vou are testing the product, there mav be a signa howling
phenomenon in the near-field call.
Please try to talk to a friend who is a certain distance away.
6. The relationship between the camera imaging effect and the on.
site light environment?
Answer: There is a relationship, especially in the case of backlightside light, and dim light, the video effect is not ideal.
You can achieve the ideal effect by turning on the fill light or adiustingthe direction.
7. Some instant messaging software, the video effect is not as goodas the local video effect?
Answer:There is such a phenomenon, Because some communicatiorsoftware takes into account the bandwidth and call volume, it wil
compress the pixels of the video image to meet the purpose of
smooth call. (For example: the original 1080P imaging, some
communication software will compress the video stream to 720P.) Soyou see that the current video effect is not as good as the local one,
which has nothing to do with the hardware of the camera.
8.fvou have other questions, donot disassemble it yourself.
Full HD 1080P Streaming webcam：With Full HD 1080P video and built-in microphone function, it helps solve the embarrassing situation of poor video quality and unclear sound, which is good for streaming/gaming/video calling/conferencing /online school Computer Camera.
Superior Low light performance：With the PC webcam camera’s built-in optical sensor and Fill light, you can reduce picture graininess while ensuring that video remains clear and smooth in the dark.
Fast focus and micphone：Web camera for desktop computer can ensure accurate focus on people’s faces even when they are moving at high speed through face autofocus and 30fps function together. Also equipped with privacy cover and noise-canceling microphone, ensure that your voice reaches the other party’s ears accurately and clearly without delay，perfect for use in remote meetings/live streaming/games/classes/chats.
Webcam with light broad compatibility：customer certified to work with popular platforms such as Zoom, YouTube, OBS, Microsoft Teams and Skype. Also compatible with Mac/Windows9 10/PC/Laptop.
Plug and play：USB 2.0 3.0 fast connection, no need to download the driver, reduce your preparation time, Cable Length 1.5 meters braided cable, do plug and play USB webcam. at the same time we t after-sales worry-free service, you have any questions about computer camera, you can contact us, we will give We will give you a satisfactory answer.
